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Question
: What are BTUs?

Question: How much heat does the Gel Flame® fireplace produce?

Question: Can you turn them off after lighting or does it need to run the entire 3 hours or life of the gel pack?

Question: Is the Real Flame Fuel safe for your health and the environment?

Question: What is needed to install a Gel Flame Fireplace?

Question: What is a magnetic lid opener?

Question: Can the top of the unit (mantle) be used for placing a lamp or decorative items or does it become hot during operation?







Question : What are BTUs?


Answer
: BTU stands for British Thermal Unit, a measurement that represents heat output. Typically 10,000 BTU can heat approximately 500 square feet.


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Question
: How much heat does the Gel Flame® fireplace produce?

Answer:  A can of fuel can produce up to 3000 BTU’s. Each fireplace can hold up to 3 Real Flame® gel cans, which will burn for up to 3 hours and reach 9000 BTU’s clean and odor free.

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Question
: Can you turn them off after lighting or does it need to run the entire 3 hours or life of the gel pack?

Answer:  The fire may be extinguished at any time, simply by replacing the lid and unused fuel can be saved for a later time

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Question
: Is the Real Flame Fuel safe for your health and the environment?

Answer: The Real Flame fuel is Environmentally friendly and safe. It has NO Odours, NO smoke, NO fumes, NO other problems usually related to traditional fireplaces i.e. bugs and dust. The gel fuel contains a base of Isopropyl alcohol which burns efficiently 100%. The Isopropyl Alcohol used to blend our gel fuels is the purest grade available. 

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Question
: What is needed to install a Gel Flame Fireplace?

Answer:  No complicated installation, no gas hook-ups, and no chimney are required! With just a magnetic lid opener or screwdriver and about forty-five minutes of your time, this stove will be up and burning! Place 1 to 3 cans of RealFlame fuel into the fireplace behind the ceramic log and light.  It’s as east as lighting a candle!

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Question
: What is a magnetic lid opener?

Answer: The Magnetic Lid Opener is a handy tool which easily opens your gel fuel can. A magnet on the other end allows you to pick up the can lid and safely extinguish the fire while keeping your hands away from the flame. This handy tool is a must for anyone using the Real Flame® gel fuel.

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Question
: Can the top of the unit (mantle) be used for placing a lamp or decorative items or does it become hot during operation?

Answer: Our fireplaces are designed for safety, and can accommodate almost any object or decorative item you may want to place on top of the mantel.  The temperature inside the firebox will only reach up to 170 degrees while burning 3 cans of fuel, and a substantial amount of insulation between the firebox and the top of the mantel will protect the surface from becoming excessively hot.

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